Privacy Policy
Your privacy is important to us
Effective Date: 21 January 2026
Last Updated: 21 January 2026
At HOROO INNOVATIONS, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our applications, or access our services.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register or create an account
- Contact us through forms, email, or phone
- Request a service, quotation, or support
- Subscribe to newsletters or updates
- Use our software platforms or web applications
This information may include:
- Full name
- Email address
- Phone number
- Organization or company name
- Job title
- Login credentials (username and encrypted password)
- Billing and payment-related information (when applicable)
1.2 Automatically Collected Information
When you visit our website or use our services, we may automatically collect certain information, including:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and time spent on pages
- Referring URLs
- Date and time of access
2. How We Use Your Information
We use the collected information for various purposes, including:
- Providing, operating, and maintaining our services
- Managing user accounts and authentication
- Improving system performance, usability, and security
- Communicating with you regarding updates, support, or services
- Processing payments and generating invoices
- Complying with legal and regulatory requirements
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only with:
- Trusted service providers who assist us in operating our services (under confidentiality agreements)
- Government or regulatory authorities when required by law
- Business partners strictly for service delivery purposes, where applicable
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include access controls, secure servers, and data encryption where applicable. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal data, subject to legal obligations
- Object to or restrict certain processing activities
- Withdraw consent where processing is based on consent
Requests related to your rights can be made using the contact details provided below.
6. Cookies
Our website uses cookies and similar technologies to enhance your browsing experience and analyze site traffic. You can control or disable cookies through your browser settings. Disabling cookies may affect certain functionalities of the website.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page, and the Last Updated date will be revised accordingly.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
HOROO INNOVATIONS
Email: info@horooinnovations.com
Phone: +251 93010 0775
Address: Shashemene (81) , Oromia, Ethiopia