Terms of Service

Please read these Terms carefully before using our services

Effective Date: 18 January 2026

Last Updated: 18 January 2026

Welcome to HOROO INNOVATIONS

These Terms of Service ("Terms") govern your access to and use of the websites, software products, platforms, and services provided by HOROO INNOVATIONS ("we", "our", "us"). By accessing our website or using any of our services, you agree to be legally bound by these Terms. If you do not agree, you must not use our services.

1. Acceptance of Terms

By accessing, browsing, or using our website, applications, or services, you confirm that you:

• Have read and understood these Terms
• Agree to comply with these Terms and our Privacy Policy
• Have the legal capacity to enter into a binding agreement

If you are using our services on behalf of an organization, you represent that you are authorized to bind that organization to these Terms.

2. Description of Services

HOROO INNOVATIONS provides technology-related services, including but not limited to:

• Custom software development
• Healthcare management systems (including HOROOPharm, HOROOMED, HIIMS)
• Business and enterprise management systems (including HOROOWS, HOROOM)
• Web application design and development
• Mobile application development
• IT consulting, system integration, and technical support
• Maintenance, upgrades, and related technology services

The exact scope of services will be defined in separate written agreements or proposals.

3. User Responsibilities

When using our services, you agree to:

• Provide accurate, current, and complete information
• Maintain the confidentiality of your account credentials
• Be responsible for all activities conducted under your account
• Use the services only for lawful and authorized purposes
• Not attempt to access systems, data, or accounts without authorization
• Not disrupt, damage, or interfere with the operation or security of our systems
• Comply with all applicable laws, regulations, and professional standards

4. Intellectual Property Rights

All content, software, source code, designs, trademarks, logos, documentation, and materials provided by HOROO INNOVATIONS are owned by or licensed to us and are protected by intellectual property laws.

Unless expressly permitted in writing:

• You may not copy, modify, distribute, sell, lease, or sublicense our materials
• You may not reverse engineer or attempt to extract source code

Any intellectual property developed during a project will be governed by the applicable project agreement.

5. Project Agreements

For custom software development or long-term services, additional written agreements will apply. These agreements may define:

• Project scope, specifications, and deliverables
• Development timelines and milestones
• Pricing, payment schedules, and taxes
• Ownership of intellectual property and licensing rights
• Support, maintenance, and warranty terms
• Confidentiality and data protection obligations

In case of conflict, the project agreement shall prevail over these Terms.

6. Payment Terms

Payment terms will be specified in individual proposals or agreements. Unless otherwise stated:

• Invoices are payable within 30 days from the invoice date
• Late payments may incur penalties or interest as permitted by law
• HOROO INNOVATIONS reserves the right to suspend work or services for overdue accounts
• All fees are exclusive of applicable taxes unless stated otherwise

7. Limitation of Liability

To the maximum extent permitted by law:

• HOROO INNOVATIONS shall not be liable for indirect, incidental, special, consequential, or punitive damages
• This includes loss of profits, data, business interruption, or system failure

Our total cumulative liability for any claim shall not exceed the total amount paid by you for the specific service giving rise to the claim.

8. Warranty Disclaimer

All services and deliverables are provided "as is" and "as available", without warranties of any kind, whether express or implied, including but not limited to:

• Merchantability
• Fitness for a particular purpose
• Non-infringement

We do not guarantee uninterrupted operation, error-free performance, or complete security of systems.

9. Indemnification

You agree to indemnify, defend, and hold harmless HOROO INNOVATIONS, its founders, directors, employees, and agents from any claims, damages, losses, liabilities, or expenses arising from:

• Your use or misuse of our services
• Violation of these Terms
• Violation of any law or third-party rights

10. Termination

We may suspend or terminate your access to services:

• If you violate these Terms
• If required by law or regulation
• For security, operational, or business reasons

Upon termination, outstanding payments remain due, and relevant provisions of these Terms shall survive.

11. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of the Federal Democratic Republic of Ethiopia.

Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Addis Ababa, Ethiopia.

12. Changes to These Terms

We may revise these Terms from time to time. Updated versions will be posted on our website with a revised Last Updated date. Continued use of our services after changes constitutes acceptance of the updated Terms.

13. Contact Information

If you have questions or concerns regarding these Terms, please contact us:

HOROO INNOVATIONS

Email: info@horooinnovations.com

Address: Shashemene(81), Oromia, Ethiopia